Service

Shenzhen Donghan Tech Co., Ltd
LED Lights for all your Lighting Projects!

Contact Information

Email

Email us your questions. We usually reply to emails on the same day (business days). Selecting the right option under the inquiry drop down will aid us in getting back to you with as quickly as possible. Please mention how you found this site.

WE DO NOT SUPPLY FREE SAMPLES as we receive too many requests for them.

Pre-Sale questions regarding product selection please visit our contact page and make sure "Pre-sale and Product Selection" is selected in the inquiry drop down.

Suggestions/Feedback
Let us know about any suggestions you may have in regards to improving our website or product selection. We are constantly expanding our product line and are interested in hearing what you need in an LED product.

Typically we do not respond to feedback e-mails. If you have a question/comment that is not a suggestion or feedback, please use our contact page. We appreciate your feedback and in assisting us create the best shopping experience possible!

Chat
Occasionally, our support technicians are available for online chat to answer your questions. If available, you will see the Skype icon and a link located at the right of each web page.

Custom LED Designs

Custom versions, sizes and assemblies are available for many of our products. If you require custom variations for any of the products seen on our web site.

Accepted Forms of Payment

Credit Card
We accept Visa, Mastercard, Discover, and American Express. Credit card information is never stored anywhere on our premises or online server. Credit Card information is transmitted securely using 256-bit encryption.

PayPal Official PayPal Seal
Select PayPal on the order form. Your order will not be processed or shipped until payment is received and verified. You will not be able to modify your order once it has been submitted.

Electronic Funds Transfer
There is $500 merchandise minimum for T/T payment. Fill out our online order form, use all 0's for the credit card number so the order will go through. Our online shopping cart will generate a Proforma Invoice (P/I) that we will then email to you along with the shipping charges and our bank information.

West Union
Western union is acceptable above $200

Payoneer

 

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